Returns & Exchanges
At iSTYLE UAE, we strive to ensure your complete satisfaction with every Apple product purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery provided they are in their original, unopened packaging.
Check Eligibility
Ensure your item is in its original, sealed condition with all accessories and proof of purchase included; hygiene products and activated software are non-returnable.
Initiate Request
Contact our customer support team via our website or visit any iSTYLE showroom across the UAE to begin your return or exchange process.
Product Inspection
Our certified technicians will inspect the returned device to verify its condition and ensure it meets our quality standards for resale.
Receive Refund
Once approved, your refund will be processed back to the original payment method or issued as store credit within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing